Digital Support
Basketball Victoria provides support for a suite of technologies that caters to the needs of participants and basketball administrators, enabling participant and team registration, online payments, competition management, electronic scoring as well as club, association, league or competition websites.
PlayHQ
In 2019, a new online platform ‘built by basketball for basketball’ – PlayHQ was launched for Victorian Basketball clubs and associations. PlayHQ now aligns basketball participants across Victoria under a common registration fee structure, process and user experience.
PlayHQ is a Melbourne-based company that has built a new cloud-based competition management and registration platform for grassroots sport, Basketball Victoria was the founding partner. PlayHQ has now formed partnerships with other National and State sporting bodies, such as Basketball Tasmania, ACT and Western Australia as well as the AFL, Cricket Australia and Netball Australia to help meet the same challenges our participants, administrators and volunteers face.
PlayHQ – Support Site and Support Requests
Basketball Victoria provides dedicated training and support to associations and clubs. The Digital Support Team can be contacted via a support request.
To discover more about the PlayHQ Platform and its features, with tips and advice for administrators and participants, visit the knowledge base.
For registration specific FAQs please visit here:
PlayHQ Webinars
The Basketball Victoria Digital Support Team is always there to assist you with any of your questions. However, check out some of the following webinars they have recently run to see if they can assist in any way.
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Teampay
Teampay is the Official Game Day Payments provider for basketball in Victoria and provides an exceptional user experience for all participants and administrators. Teampay provides transformative mobile technology that simplifies the game day payment experience and removes the burden of collecting team and player game fees, they also integrate with PlayHQ for fixtures allowing an easy user experience for administrators.
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Contact Teampay at: Paul Chessum – paul@teampay.com.au
refbook
refbook is the Digital Partner for the Technical Officials of Basketball Victoria. Refbook is a powerful cloud-based online referee and umpire management platform. Connect, assign, administer and track sports officials all in the one system.
Frankly Digital
Basketball Victoria have partnered with Frankly Digital to deliver some great user-friendly website solutions for association and clubs. Frankly Digital have basketball experience with the NBL, NBL1 and associated clubs, they align with the rapid progression of the sport in Australia.
