Return to Sport Updates for Participants

Return to Sport Update – 25 March

We are pleased to see additional easing of COVID-19 restrictions as announced earlier this week by the Victorian Government and the Department of Health. From 6pm on Friday 26 March the following changes occur: 

Venue Density and Patron Capacity 

Density limits in indoor venues will move from 1 person per 4sqm to 1 person per 2sqm. This is in line with other entertainment venues, cafes, pubs and restaurants. Additionally, the maximum number of people allowed in indoor non-seated entertainment / sporting venues will increase from 50 per cent to 75 per cent capacity. 

For basketball venues, this means the maximum number of people within a venue including participants and spectators where allowed, is 75% capacity per court dependent on venue density limits. Density limits are calculated at 1 person per 2m². The table on page 3 of the Return to Sport Guidelines (V12/March 26) shows the maximum capacity per court. 


Masks will no longer be required in retail settings but Victorians will still need to carry one with them at all times and wear it on public transport, in rideshare vehicles and taxis and in sensitive settings such as aged care facilities and hospitals. Basketball Victoria recommends – when social distancing cannot be maintained, that all patrons aged 12 years or oldershould wear a mask in venues unless medically exempt.   

As with previous updates, masks are not required during games for players, referees and coaches while on court.  

QR Codes 

Electronic record keeping such as QR codes must be used to allow for contact tracing to be updated. The QR code requirement for community sport, is to have electronic record keeping through the Services Vic application or a government API-linked digital system. Venues will have a 28-day compliance amnesty to ensure this is the case. 




For an explanation on COVID-Safeclick here for our updated Return to Sport Guidelines.

QR Code Reporting 

Basketball Victoria recommends the use of QR codes for all patrons to ensure sufficient attendance records are maintained over the coming months as we return to sport.

The Victorian Government has launched a new and free QR Code Service which will help venues and businesses to keep records of visitors. To use the service, you only need to register the venue or business, download and print a poster containing a Victorian Government QR Code, and display it prominently.

In addition, a PlayHQ COVID report is available for players, coaches and team managers who participate on a given day/night and are tagged into electronic scoring if a case arises. If required, please lodge a support ticket via

Basketball Victoria Participant Licence

As previously noted, the Basketball Victoria participation licence is not season or association specific and allows individuals to play as many times as they want across the state in a 365-day period. We are extending all active licences for individuals for the duration of the period that basketball was/is unable to be played in Victoria due to the COVID-19 pandemic. As you would be aware, in addition to competition management and insurance, individual participant fees (the Basketball Victoria Licence) cover a range of essential services and programs which we are and will continue to deliver.

Note: A detailed explanation of the 365 Day Licence can be found here.

However, as always, we will consider requests for individual refunds to those participants who are experiencing extreme hardship at any time (the individual must contact their club or association who then escalates to Basketball Victoria via a Support Ticket).


Generally speaking, BV’s licence fee is not refundable, as per our terms of registration and we are extending the BV licences as per above. However, we can consider requests for refunds in certain cases. We are in a unique situation with the COVID-19 pandemic and we understand any significant economic or health related impact.

The process/conditions for individual refunds are as follows:

  • Individual refund requests need to come through via the club (if applicable) to the association (as per the correct communication channel including club requests) via
    • Senior Domestic need to request via the association who then lodges support ticket
  • The player needs to have played fewer than 3 games
  • Player’s registration to the season in question needs to be marked as cancelled
  • A valid reason needs to be provided
  • BV needs confirmation in writing that the association and/or club has refunded any fees that were paid to them before BV considers the request for refund of the BV licence fee
  • Bank details provided for an approved refund to be processed.

Under no circumstance should associations or clubs refund the Basketball Victoria licence fee to individuals. Please refer to the BV refund process.


Mental Health and Support Resources

Remember to look after yourself and others during this time, and always ask for help if you need it.
If you are struggling the following services are available:

  • National Coronavirus Helpline: 1800 020 080
  • For immediate support call Lifeline on 13 11 14 and in an emergency, always call triple zero (000).
  • Beyond Blue – 1300 22 4636
  • Kids Help Line – 1800 55 1800

Want more to do over this period? Why not check out a number of our resources:

Need to register or check out Fixtures, Results and Ladders