Return to Sport Updates for Associations and Clubs

Return to Sport Update –  As of August 3

The following is an update from Basketball Victoria regarding the announcement of additional restrictions by the Victorian Government on Sunday 2 August. 

Metropolitan Melbourne 

From 6pm on Sunday 2 August, Stage 4 Restrictions are in place across Metropolitan Melbourne for the following six weeks. Please visit the DHHS website for further information. These restrictions will be in place until at least Sunday 13 September. 

Basketball Victoria will remain in close consultation with Government, our associations and other major stakeholders throughout this period to ensure our sport can return to play in a safe manner as soon as possible. 

Regional Victoria 

From 11.59pm on Wednesday 5 August, Stage 3 Restrictions will apply throughout all regional Victoria. Please visit the DHHS website for further information. 

In addition, the use of face masks / coverings is now mandatory throughout the whole of VictoriaRegional Victorian associations will move to a RED – 0 reactivation status as per the Basketball Victoria Return to Sport Guidelines under the newly implemented Stage 3 Restrictions. 

Mitchell Shire will remain under Stage 3 Restrictions following yesterday’s announcement and not move to Stage 4 Restrictions. 

These additional restrictions will require the rescheduling of Basketball Victoria Country events. We will announce these rescheduled event dates as soon as available. 

 These are challenging times for the whole community, we all have a responsibility to do the right thing and respect the restrictions to ensure we reduce the spread and give ourselves a chance to return to play as soon as possible. 


Return to Sport Update –  As of July 30

Thank-you to everyone who attended the Return to Sport update meeting yesterday and to Kelly (Wodonga) and Ben (Bendigo) who shared their situation, stories and knowledge.

You can see the recording here or pass on to those who couldn’t make it.

Face Masks

Face masks are covered on page three of the Return to Sport Guidelines and the summary document. These were updated this week to reflect our position.

Now that masks are mandatory across all of Victoria, for those associations in regional Victoria who are operating – all of the basketball community including team officials, parents, staff and all athletes over 12 years of age must wear face masks on arrival and departure from the venue, as well as inside the venue, except for participants or officials during competition. This is optional, but is allowed provided they adhere to the Return to Sport Guidelines.

Does this mean all people in a stadium (in Regional Victoria) should wear a mask at all times – parents, staff, players and volunteers?

  • Yes – Parents, staff, volunteers, team officials must wear a mask at all times.
  • Players do not need to wear a mask (but they are able to at their discretion).

Do referees need to wear a mask?

  • No, referees do not need to wear a face mask, however they may do so, if they choose to.

We have confirmed with our insurers that an injury relating from the wearing of a mask, i.e. a broken finger from being caught in a mask, would be covered like any other personal injury, subject to the conditions of the policy. That being said, the concept of masks having elastic ear loops and being made of soft materials is designed to limit that risk also.

All of our guidelines and tools can be found here.

While todays COVID-19 case numbers can make us feel a little deflated, we must keep doing the right things, stay engaged and connected as a community to ensure we get through this as soon as we can.


Current Basketball Restrictions 

METROPOLITAN MELBOURNE (including Mitchell Shire)

All associations and domicile participants

3 August to 13 September 

Reactivation Status = RED – 0 

(as per Basketball Victoria Return to Sport Guidelines)

 

REGIONAL AND COUNTRY SHIRES (excluding Mitchell Shire)

All associations and domicile participants

6 August to 13 September 

Reactivation Status = RED – 0 

(as per Basketball Victoria Return to Sport Guidelines)

 


Refunds

BV Participant Licence

As previously noted, the Basketball Victoria participation licence is not season or association specific and allows individuals to play as many times as they want across the state in a 365-day period. We are extending all active licences for individuals for the duration of the period that basketball was/is unable to be played in Victoria due to the COVID-19 pandemic. As you would be aware, in addition to competition management and insurance, individual participant fees (the Basketball Victoria Licence) cover a range of essential services and programs which we are and will continue to deliver.

Note: A detailed explanation of the 365 Day Licence can be found here.

However, as always, we will consider requests for individual refunds to those participants who are experiencing extreme hardship at any time (the individual must contact their club or association who then escalates to Basketball Victoria via a Support Ticket).

Refunds

Generally speaking, BV’s licence fee is not refundable, as per our terms of registration and we are extending the BV licences as per above. However, we can consider requests for refunds in certain cases. We are in a unique situation with the COVID-19 pandemic and we understand any significant economic or health related impact.

The process/conditions for individual refunds are as follows:

  • Individual refund requests need to come through the association (as per the correct communication channel including club requests) via http://support.playhq.com
  • The player needs to have played fewer than 3 games
  • Player’s registration to the season in question needs to be marked as cancelled
  • A valid reason needs to be provided
  • BV needs confirmation in writing that the association and/or club has refunded any fees that were paid to them before BV considers the request for refund of the BV licence fee
  • Bank details provided for an approved refund to be processed.

Under no circumstance should associations or clubs refund the Basketball Victoria licence fee to individuals. Please refer to the BV refund process.

If requested, can you please liaise with the participant/parent/club and come back to us via http://support.playhq.com with the relevant details if you feel they have a case for refund. We will then consider and process if approved.

Club or Association Fees – Bulk Refund Option

The decision of refunds is at the discretion of each organisation (club/association). Basketball Victoria can support organisations by facilitating bulk refunds for those who choose to go down this path (see process below). We understand that some clubs and/or associations would like to refund participants as soon as possible, while other associations and/or clubs are working on a variety of deferment or refund options to ensure clubs or association can continue to function.

For example:

  • Defer part or all registration / fees to the following season
  • Redirect fees to another basketball related future activity or program
  • 50% credit on 2021 fees
  • Refund part or all fees (depending on costs already outlaid by associations or clubs)

For associations and/or clubs who wish to provide refunds to participants for a cancelled or suspended season, options are set out below;

Option 1 – For ‘one-off’ or fewer than 10 club/association refunds, we ask that organisations process their own refunds via EFT back to individuals.

Option 2 – A “Bulk Refund” option via Basketball Victoria (facilitated by PlayHQ)

  • Step 1 – Complete this online form by COB Monday August 31st
  • Step 2 – Transfer agreed / bulk amount to PlayHQ’s nominated bank account between now and Friday September 11th
  • Step 3 – Refunds are processed in bulk within 5 business days of PlayHQ receiving the funds (subject to uptake/volume)

Note 1: A 1.9% administration and processing fee for the bulk refund process will apply (the original 3.49% processing/platform fee from the initial transaction is being returned). This can be absorbed by your organisation or passed on to the participant as a deduction from the full amount due.

Note 2: The “Bulk Refund” option is for clubs and associations who are choosing to refund a significant proportion of their members and is only available to clubs and associations who meet the dates and time-frames set out above.


Mental Health and Support Resources

Remember to look after yourself and others during this time, and always ask for help if you need it.

If you are struggling the following services are available:

  • National Coronavirus Helpline: 1800 020 080
  • For immediate support call Lifeline on 13 11 14 and in an emergency, always call triple zero (000).
  • Beyond Blue – 1300 22 4636
  • Kids Help Line – 1800 55 1800

 

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