Individual Registration Project

What is the Basketball Victoria (BV) – Individual Registration Project? 

The Individual Registration Project is about aligning all basketball participants across Victoria under a common registration fee structure and user experience, ensuring a standardised online registration process.

A common registration process will provide many benefits including, an accurate state-wide database to assist with participant and competition management, as well as providing a clear and consistent user experience for all participants, clubs and associations.

What is changing?

Process:             compulsory online individual registration

Technology:     new platform – ‘built by basketball, for basketball’ – PlayHQ

Fees:                   No ‘additional fees’

  • Equitable (BV) fees in Victoria (country and/or metro)
  • Realignment to an individual participant registration model in Metropolitan Melbourne

Note: a proportion of a metropolitan participants fees already come to BV via associations passing on a ‘team based’ fee component, individual registration will replace that.

User experience:   easy, fast and user friendly for participants and administrators

How to register?

If your association or club has been set up and their season registrations are open, parents / adult participants can access a season registration link via their association or club website or by visiting (to find their association or club).

The only way to register to your club or association’s competition season is via the direct club or association link provided or located on

First time users will be directed to set up a PlayHQ profile at via the direct registration link, and then will be circled back to the registration form to easily register their dependents or themselves to the relative competition season.

What does registration with Basketball Victoria as an individual cover?

Our first priority is to help associations and their affiliated clubs to get participants registered, on court and playing basketball, knowing they are covered and protected by a Basketball Victoria sanctioned association, league, program or event.


When registered, participants are provided the following benefits:​

  • Personal Player/Accident insurance​
  • Affiliation with Basketball Victoria and Basketball Australia​
  • Opportunity to participate in all BV sanctioned leagues, events and competitions​
  • Opportunity to participate in education, training, seminars, courses & clinics​
  • Participation and eligibility for state team / development programs​
  • Ability to manage their own basketball experience​
  • Potential commercial opportunities with BV partners​

Associations and/or Clubs

Participants registration fees also assist in covering the following for associations / clubs:​

  • Insurance cover – Professional Indemnity, Public Liability, Management & Cyber Liability insurance​
  • Administrative, governance, legal, strategic, technical and digital support for member associations​
  • Provision of a tribunal system across Victoria​
  • Provision of and accreditation for referees for competitions​
  • Coach education and accreditation​
  • Management of the VJBL, Big V and NBL1 Leagues​
  • Government relations and facilities growth/management.​
  • Inclusion programs and events​
  • State – high performance pathways​
  • Marketing & Communications support​

For detailed information on why the change is occurring, process changes and fees, roll-out timeline, support and training or technology please click on a button below.

Participant Support

If parents or individual participants need help while trying to register – please visit the PlayHQ Self Help Portal or you can lodge a support ticket (answered by the sport) if you encounter any roadblocks or errors. There are communication tools here to help participants understand as well.


If associations require further communications or assistance regarding the project please contact the following:

Project Specific Queries:

Basketball Victoria Digital Support Team

David Owies – Senior Digital Support Officer –

Kevin Ng – Digital Support Officer –

Ben White – Digital Support Officer –

Matt Shimell – Digital Support Officer –

Matt McIntosh – GM Communications, Marketing & Digital –