Digital Support

Basketball Victoria provides support for the suite of technologies currently provided by Basketball Australia/SportsTG. Collectively these technologies are known as The Basketball Network (TBN). TBN is a technology system that caters to the needs of basketball administrators and enables member and team registration, online payment, competition management, electronic game scoring and club, association, league and competition websites.

 

How to get assistance

  1. A range of useful online self-help material is available at https://support.sportstg.com/help
  2. Your first point of contact for further assistance should be your relevant club, association, league or competition administrator. In most cases your local administrator will be able to quickly assist you with your enquiry.

If after contacting your local administrator you still require assistance, please submit a request for support here.

Basketball Victoria support hours are typically Monday-Friday 9.00am-5.00pm.

 

Basketball Victoria Digital Support Remote Computer Access

When requested by one of our Digital Support Team, please use the relevant link below to allow temporary remote access to your computer. A team member will talk you through how and why this will assist us in providing support to you.

scroll